Frequently Asked Questions

  • You have 3 days from the date of delivery to initiate a return for eligible items
  • For Return the order Please Click on this Link -Return / Exchage Request

NOTE:- Please Provide Correct Order ID, Name, Contact Details And Other Query About Return/Exchange

1. You have to login with correct email.

2. Go to the My Account -> Order.

3. Now you can see the Order Id bottam of the your purchesed product.

Example:- "ST1001"

  • Once your order has been shipped, you will receive a shipping confirmation email containing a Order Id.
  • You can use this Order Id or Registerd Email id/Mobile Number, to monitor the status of your shipment online by click here "TRACK MY ORDER".
  • If your return is approved, we'll initiate the refund process.
  • Once we receive and inspect your return, we'll promptly send you an email notification to confirm its arrival.
  • Upon receiving the returned product, we will request your bank details to proceed with the refund.
  • Refunds will be credited to your bank account within 3-4 business days after you provide accurate and valid bank details.
  • Please note that shipping costs are non-refundable. Customers are responsible for return shipping fees unless the return is due to a manufacturing defect or an error on our part.

The order usually takes 3-5 working days to reach all the metros and tier I cities, however for some pin codes it might take a little more time (5-7 working days). In case of delay please get in touch with us. Contact us

  • We accept various payment methods, including credit/debit cards, UPI, digital wallets, Cash On Delivery and other secure payment options.
  • You can select your preferred payment method during the checkout process.
  • No, we not offer international shipping to select countries.
  • Our online store operates exclusively within India and that you do not ship products internationally.
  • If you receive a defective or incorrect item, please contact us our customer service team immediately with your order number and a description of the issue.
  • We will arrange for a replacement or refund as appropriate.(Term & Condition Applied)
  • We strive to process orders quickly, so if you need to cancel or modify your order, please Contact us as soon as possible. Once an order has been shipped, it cannot be canceled or modified.
  • Currently, we do not offer gift wrapping or special packaging services. However, we are constantly looking for ways to improve our services, so please check back for updates in the future.
  • To stay informed about our latest promotions, new arrivals, and exclusive offers, you can Subscribe To Our Email or follow us on social media platforms such as Instagram and Facebook.